Reference

What You Need to Know About Your siapbos88 Account

Our Terms & Conditions set out the rules that keep your account secure, your payments clear and your withdrawals straightforward.

Account verification requiredPayment method registration neededWithdrawal request process explainedYour data protection rightsHow disputes are resolved
Explore the Lobby Read FAQ
siapbos88 What You Need to Know About Your siapbos88 Account
CONTACT & HELP

How to Reach Us About Your Terms

Our support team helps you understand how the terms apply to your account, resolve payment questions and process account changes. Reach us by live chat during lobby hours, email for formal requests, or via our in-app support menu on mobile. Every inquiry is logged with a ticket number so you can track your request.

Team online

Live Chat

Available in the lobby footer Monday to Sunday, 09:00–23:00 Jakarta time. We answer account and payment questions directly within minutes.

Email Support

Send formal requests, data access inquiries or dispute notices to [email protected]. We respond within 24 hours with a ticket reference.

In-App Menu

Open your account settings, tap 'Help' and select 'Report an Issue' to file a complaint or request term clarification directly from the app.

SECURITY & DATA

How We Protect Your Account Under These Terms

Your account data, payment history and identity information are encrypted and stored on secure servers. We do not sell your data to third parties.

Data Encryption

All deposits, withdrawals and account credentials travel over SSL 256-bit encryption.

Identity Verification

We verify your legal name, date of birth and address once during registration using document upload.

Retention & Deletion

Account records are kept for three years after closure for tax and dispute purposes.

Cookie & Session Policy

We use session cookies to keep you logged in and analytics cookies to measure traffic.

Account Security

You are responsible for keeping your password confidential.

Terms Changes & Notice

Updates to these terms are published here with 14 days' written notice.

Frequently Asked About Our Terms & Conditions

These questions come directly from players in Bandung, Medan and across Indonesia asking how our terms affect their accounts, deposits and withdrawals.

Submit a closure request via live chat or email to [email protected]. We will verify your identity, process any outstanding withdrawals, and permanently deactivate your account within 48 hours. Your account data is retained for three years for regulatory purposes.

Yes. Log in, go to 'Wallet' and select 'Payment Methods'. You can add DANA, OVO, GoPay or QRIS accounts at any time. New deposits use your selected method; existing balances remain in your account.

Contact our support team within 30 days with your transaction ID. We will check with your bank and process a refund if the payment left your account but did not reach us. Most cases resolve within 3–5 business days.

Withdrawal limits depend on your account status and local law. Check your 'Account Settings' under 'Withdrawal Limits' to see your current daily and monthly caps. Contact support to request an increase where local law permits.

You own all your personal data. We retain it for three years after closure to comply with tax and audit requirements. You can request access, correction or deletion of specific data at any time via our data privacy form.

Report any disputed transaction to [email protected] within 30 days, including your transaction ID and the reason for dispute. We investigate and respond with our findings within 10 business days. If we find an error, we reverse the transaction immediately.

Changes to these terms are posted here and announced in-account at least 14 days before they take effect. If you continue to log in and play after the notice period, you are accepting the updated terms. You can always close your account if you disagree.

Related Pages

siapbos88 Indonesia Register FAQ siapbos88 Login About Us